Terms of service
Welcome to Calyxium Naturals. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.
1. About Our Products
Calyxium Naturals offers nutraceuticals, health supplements, vitamins, minerals, probiotics, and other wellness products.
Our products are intended to support general nutritional and wellness needs. They are not intended to diagnose, treat, cure, or prevent any disease unless specifically stated otherwise on the product label.
Please read the product label, ingredients, recommended usage, warnings, and other product information carefully before use.
2. Medical Disclaimer
Our products are not for medicinal use unless specifically mentioned otherwise.
Health supplements should not be used as a substitute for a varied and balanced diet.
If you are pregnant, breastfeeding, taking medication, have an existing medical condition, or have any concerns regarding the use of a health supplement, consult your healthcare professional before using the product.
Do not exceed the recommended daily usage mentioned on the product packaging.
3. Website Usage
You agree to use this website only for lawful purposes.
You must not:
- Use the website for any unlawful or fraudulent activity.
- Attempt to gain unauthorized access to the website or its systems.
- Copy, reproduce, modify, or distribute website content without permission.
- Interfere with the security or operation of the website.
- Provide false or misleading information while placing an order.
4. Product Information
We make reasonable efforts to ensure that product names, descriptions, ingredients, nutritional information, images, prices, and other details displayed on our website are accurate.
However, product packaging, labels, colours, or appearance may vary slightly from the images displayed online.
The information provided on the website should always be read together with the product packaging and label.
5. Product Availability
All products displayed on the website are subject to availability.
We reserve the right to:
- Limit the quantity of products available for purchase.
- Discontinue any product.
- Update product information.
- Cancel an order if a product becomes unavailable.
If an ordered product becomes unavailable after payment, we will contact you regarding the applicable resolution.
6. Pricing
All product prices displayed on the website are subject to change without prior notice.
We make reasonable efforts to display accurate pricing information. However, in the event of an obvious pricing error, we reserve the right to cancel the affected order and provide an appropriate resolution.
Applicable taxes, shipping charges, or other charges, where applicable, will be displayed during the checkout process.
7. Orders
When you place an order through our website, you agree to provide accurate and complete information.
An order is considered accepted only after successful confirmation by Calyxium Naturals.
We reserve the right to refuse or cancel an order in certain circumstances, including suspected fraudulent activity, incorrect pricing, product unavailability, or incorrect customer information.
8. Payment
Payments must be made using the payment methods available on our website.
By making a payment, you confirm that you are authorized to use the selected payment method.
We are not responsible for any issues caused by your bank, payment provider, or other third-party payment service.
9. Shipping & Delivery
We aim to process and dispatch orders within the applicable processing time mentioned on our website.
Delivery times may vary depending on the delivery location, shipping partner, weather conditions, holidays, or other circumstances beyond our control.
Once the order has been handed over to the shipping partner, delivery is subject to the shipping partner's terms and delivery network.
Please ensure that the delivery address and contact information provided during checkout are correct.
10. Returns, Refunds & Replacements
Returns, refunds, and replacements are governed by our Return & Refund Policy.
Due to the nature of health supplements and nutraceutical products, opened, used, consumed, or tampered products may not be eligible for return.
If you receive a damaged, defective, or incorrect product, please contact us with your order details and supporting photographs within the applicable return period.
11. Intellectual Property
All content available on this website, including but not limited to:
- Brand name
- Logo
- Product images
- Product descriptions
- Text
- Graphics
- Website design
- Icons
- Videos
- Other website materials
is owned by or licensed to Calyxium Naturals and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, or commercially use our content without prior written permission.
12. Third-Party Links
Our website may contain links to third-party websites or services.
These links may be provided for convenience. Calyxium Naturals does not control or take responsibility for the content, policies, availability, or practices of third-party websites.
You access third-party websites at your own risk.
13. Limitation of Liability
Calyxium Naturals will not be responsible for any indirect, incidental, special, or consequential loss arising from the use of our website or products, to the extent permitted by applicable law.
We are not responsible for delays, interruptions, technical issues, delivery delays, or circumstances beyond our reasonable control.
14. Website Availability
We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational requirements.
15. Privacy
Your use of this website is also subject to our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
16. Changes to These Terms
Calyxium Naturals reserves the right to update or modify these Terms & Conditions at any time.
Any changes will be posted on this page with the updated date.
Your continued use of the website after changes are posted means that you accept the updated Terms & Conditions.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms & Conditions shall be subject to the applicable jurisdiction of the courts in Punjab, India.
18. Contact Us
If you have any questions regarding these Terms & Conditions, you can contact us using the details below:
Calyxium Naturals
Email: help@calyxiumnatural.com
Contact Number: +91 79018 23901
Address:
Plot No. EL, 635, Industrial Area Mohali Phase 9, Sahibzada Ajit Singh Nagar, Punjab 160062